Musdd services
Small, medium & large company services
Musdd follows up overdue debts and helps train and improve the company’s collection team and processes, according to portfolio size and business needs.
Request a service proposalWhat does the service cover?
- Follow up overdue receivables
- Train the collection team
- Improve collection procedures
AI collection calls may be considered in the proposal, subject to channel readiness and required approvals.
Implementation scope and fees are defined in a separate proposal and contract. Submitting a request does not automatically start collection or legal proceedings.
Who is this service for?
Small, medium and large businesses with overdue receivables or a need for collection team training and process improvement.
What should you prepare for assessment?
Prepare a receivables and aging summary, supporting documents, team size and current procedures. Share customer data through approved secure channels after agreeing the scope.
What does SME collection support involve?
Musdd reviews overdue receivables with the company, defines a follow-up approach and supports team training and process improvement as needed. The contract defines responsibilities and deliverables.
How does follow-up differ for larger businesses?
Larger portfolios need clear responsibilities, reporting, debt aging and ownership. Musdd’s scope depends on the portfolio and claims, not company size alone.
Can AI collection calls be considered?
The channel may be assessed within the proposal, subject to readiness and required approvals. Submitting a request does not activate communication automatically.