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Musdd services

Government services

Musdd agrees the debt scope, follow-up process and permitted communication channels with the government entity before implementation.

Request a service proposal

What does the service cover?

  • Assess the use of Musdd Follow
  • Assess AI collection calls
  • Human-led collection and Musdd collection systems

Actual channels require approval under the entity’s requirements, contract and applicable controls.

Implementation scope and fees are defined in a separate proposal and contract. Submitting a request does not automatically start collection or legal proceedings.

Who is this service for?

Government entities needing support to organize receivables follow-up and debt recovery under their contractual requirements.

What should you prepare for assessment?

Prepare the receivables scope, permitted follow-up channels, authorization and reporting requirements and entity-specific controls.

Which channels can be assessed for government entities?

Musdd Follow, human-led collection, Musdd systems and AI calls may be assessed. Actual channels require approval under the entity’s requirements, contract and applicable controls.

Does submitting a request start debtor communication?

No. Scope, authority, approved channels and entity requirements must first be defined in the proposal and contract.

Claim preparation and collection guides